No worries - your meat is still fresh! It’s vacuum-packed and frozen straight after processing to lock in quality. This might change the colour slightly or create a stronger smell when you first open it, but both will settle after a quick rinse and a little time to air out.
If the packaging is damaged or the seal is broken, or if you believe the meat isn’t fresh, please get in touch with our customer support team right away. We’ll sort it out for you in no time!
021 447 4424 or support@ucook.co.za"