Is there a refund policy for Meal Kit?

If something’s not up to scratch with your UCOOK experience, we’re here to help. Reach out to us at support@ucook.co.za with the details, and we’ll do everything we can to make it right. We'll process a refund or credit your account if our team can't solve the issue to your satisfaction.

Can’t find your answer in our support center? Contact us directly.